TalkingPointz

Research, analysis, and thought leadership for enterprise communications.

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NEC Advances, Rebrands UCaaS Offer

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NEC advances and rebrands its unified communications as-a-service (UCaaS) offering as UNIVERGE BLUE Business Cloud Services. First launched in March 2013 as NEC UNIVERGE Cloud Services, the updated and rebranded…

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Welcome to TalkingPointz

This site provides opinion and research on various Enterprise Communications topics. The site started by Dave Michels as the PinDropSoup blog, but today features multiple authors. Note that TalkingPointz has no ads or sponsors – just informed opinions about what’s new, great, and not so great in modern communications. In addition to regular posts, there’s interviews, podcasts, and independent research. There’s no editors, so you might also find a few typos and perhaps some political incorrectness.

I hope you enjoy the site. Leave a comment, tell a friend, and come back often. If that’s too much to ask, consider the site’s RSS subscription just sign up for the weekly email recap.

 

PureCloud FY2015

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I’ve said before that Interactive PureCloud is the sleeper among these new workstream communications and collaboration (WCC) services. That’s because of Interactive’s willingness to think outside its box. Interactive is one of…

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Does The Truth Matter Anymore?

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The type of discussion that I find most tiring is the endless, constant spin of reality. There is an acceptance that truth is malleable. I think truth is rigid. This…

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Reflecting on the Bell Labs Era

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Bell Laboratories was the greatest of all research laboratories, in an era of great laboratories. Any description of Bell Labs of the 1970s would necessarily seem impossible, or a fantasy….

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Books Jan 2016

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Books I completed this month. Under the Banner of Heaven: This is my second Krakauer book. The first was “Into Thin Air” which retells a disastrous year on Everest. “Under the…

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The Stupid Debate Over Encryption

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There is a lot of unnecessary debate about encryption and national security. This is a silly, useless debate. I think we have seen in the Paris bombings and in many…

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Revertive Dialing – History

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We all know about pulse dialing and DTMF (Touch-Tone) dialing. Both of these are used between Central Offices to place calls. In addition, inter-Central Office calls would use SF and…

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Unify is Back #UnifyCO16

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In the classic Animal Crackers movie by the Marx Brothers Groucho sings: “Hello, I must be going, I cannot stay, I came to say, I must be going. I’m glad…

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Toshiba Updates IPedge with 1.7 Release

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Toshiba America Information Systems Inc., Telecommunication Systems Division introduces new software for its IPedge IP-based communications solution that targets organizations with as few as four users to as many as…

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Latest Podcast

UCStrategies Reviews Gartner Magic Quadrant for Unified Communications

In this Industry Buzz podcast, Marty Parker moderates a discussion about the Gartner Magic Quadrant for Unified Communications (2015). UCStrategies Experts participating include Art Rosenberg, Dr. Joseph Williams, Kevin Kieller, Phil Edholm, Michael Finneran, Jon Arnold, Dave Michels, Steve Leaden, Roberta Fox, and J.R. Simmons.

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Let’s Nationalize Cellular Airwaves

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If I were to suggest we privatize and sell off Yellowstone Park there would be mass outrage. If I suggested selling off the national highway system, or selling rivers, or…

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Would You Like to Go Out With Me?

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I’m not looking for a date, just a reason to go out. I don’t get out much anymore – at least when I’m not traveling. Going out was something that…

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Talkz Show #2

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Kevin and I continue discussing current news and opinions. In this recording we discuss: Endpoints and Security by Ranjeet Vidwans on No Jitter. Confessions of a Casual Collaborator  byBrian Riggs…

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The First Cordless Phone

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The first cordless phone ever built and publicly demonstrated wasn’t developed by Bell Laboratories. It was a fun little side project done by Pacific Northwest Bell (PNB) for the 1962…

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The Unknown Early IVR

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I built one of the first phone menu systems ever. The year was 1976 and as a college sophomore project I built a system that would let callers dial extensions…

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Creative Thinking

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I am surprised by how difficult big companies find creative thinking. I love T-Mobile because they think out of the box. I loved Steve Jobs because he was creative. Bill…

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Travel Thoughts

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I typically have about 2-3 trips a month and have a good and efficient routine. At least I thought so. I made some stupid mistakes (and lost some items) on…

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ThinkingPhones Expands Services

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ThinkingPhones, a Unified Communications as a Service (UCaaS) provider based in Cambridge, Massachusetts, is expanding on multiple fronts. The company has grown to 720 employees due to both internal hiring…

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Talkz Show #1

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My first TalkingPointz podcast. In case you hadn’t noticed, I like to talk about enterprise communications. I do so on the near-weekly UCStrategies podcasts, I’ve hosted several video interviews and…

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Frustrated with Apple

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I’m so frustrated with Apple. (Disclosure: I own some Apple stock.) Their designs have just become terrible in my opinion. I got a new Apple TV. It’s really difficult for…

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A Micro-Payment Solution for Ad-Free Websites

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News and content websites need to stay in business somehow. But I hate ads. I just hate them, especially the ones that take 5~10 seconds to pop-over what I am…

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Latest Interview

RowanCropped

Cisco’s Rowan Trollope Makes ‘Spark’ Fly

[this interview originally appeared on NoJitter on November 19, 2015 though without the bonus content at the end] Three years ago Cisco appointed Rowan Trollope as the new leader of its Collaboration…

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External Posts

Recent posts by Dave on other websites.