TalkingPointz

Research, analysis, and thought leadership for enterprise communications.

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The UC World is Flat

When I was young, India was a mystical place of elephants and snake charmers. Turns out there were also a lot of really good schools and students there too. The…

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I’m Dave, your personal Telecommunications Contemplator. Most industry professionals gravitate toward the role of Analyst, Consultant or Journalist; I blend all three via commentary, research, and perspective on current enterprise business communications. You’ll find interviews, podcasts, and independent research here.

Learn more about what TalkingPointz is and how it came to be, and dive right into the PinDropSoup blog, where it all got started.

My Friend Ben Franklin Wants to Help

One of the more interesting aspects of my job of being a global-company executive is dealing with the realities of different countries and their governments in ways of doing business. Most…

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EC15 Keynotes Google

This last post of this four part series of keynote presentations at Enterprise Connect 2015 is about Google. The keynotes, in order of delivery (and posting), were: Rowan Trollope of…

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4G is Meaningless

Learning to shape a question is an important way to learn how to persuasively pitch things. Take cellular 3G and 4G for example. Verizon likes so shape the question of…

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4 Questions with Mitel CMO Durow

Last week, Mitel announced that Wes Durow as the company’s new Chief Marketing Officer. Wes is an industry veteran with prior stints at Nortel/Avaya, Fonality, and Sonus. Wes got into marketing…

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What’s Happening in the Mid-Market?

In this UCStrategies podcast, the UCStrategies Experts discuss the current state of the unified communications mid-market: organizations in the range of 250 to 2,000 seats. Phil Edholm is the moderator, and is joined on the podcast by Experts Marty Parker, Blair Pleasant, Dave Michels, Roberta J. Fox, Jon Arnold, and J.R. Simmons.

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NokiALU

Nokia acquired Alcatel-Lucent. What is the narrative to tell? Drastic measures to take on the Chinese? Will these vendors ever learn? Both of these firms are well known in enterprise…

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How to Fix the Cellular Industry

We made a big, big mistake a few years ago. It resulted in crappy cellular service throughout America. But, fortunately, we can fix it. The mistake was to take the…

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Dave Michels

About Dave

Dave is a self-proclaimed Tele-communications Contemplator. Most industry professionals gravitate toward the role of Analyst, Consultant or Journalist, but Dave blends all three as a professional Contemplator. Learn more →.

Die SIP Die

If you have installed VOIP systems you know that the bane of their existence is the miserable SIP protocol. One-way connections are almost the norm. Zero-way connections abound. And, it…

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Latest Podcast

UCStrategies Reviews Enterprise Connect 2015

UCStrategies was well represented at Enterprise Connect 2015, presenting, moderating, and participating on panels. In this Industry Buzz podcast moderated by Michael Finneran, the UCStrategies Experts discuss what made this year’s event stand out. The conversation includes Jim Burton, Blair Pleasant, Don Van Doren, Kevin Kieller, Phil Edholm, Evan Kirstel, Steve Leaden, and Dave Michels.

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EC15 Keynotes Microsoft

In this four part series, I will examine each of the keynote presentations at Enterprise Connect 2015. Sorry about the delay, but I took spring break off with the family….

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Eliminating Cultural Bias: Pricing

Should obese people who don’t fit into a single airline seat have to pay for two seats? The vast majority of Americans think that obese people should pay double. After…

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NSA Graciously offers to Quit Harvesting Phone Metadata

The NSA recently offers that it was willing to stop bulk collection of domestic-only phone call meta data, in respect to the privacy rights of citizens. It was the first…

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EC15 Keynotes Avaya

In this four part series, I will examine each of the keynote presentations at Enterprise Connect 2015. Sorry about the delay, but I took spring break off with the family….

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Are high-priced smartphones the norm?

Apple is certainly on a roll. They seem to be steamrollering Android at this point. I’m not surprised. Android is a mess. Most users don’t or can’t update. So there…

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EC15 Keynotes Cisco

In this four part series, I will examine each of the keynote presentations at Enterprise Connect 2015. Sorry about the delay, but I took spring break off with the family….

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Global Business and Emoji

We will soon have racially expressive emoji. You know those smiley faces that wink or cry or express emotion; well, you will now be able to add racial connotations to…

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I Want Native SIP Support on My iPhone

Colin here. I don’t want an @Verizon.com email address, I want my company’s email. Thank you. And, I don’t want Verizon’s phone number. Thank you. I want my smartphone to use…

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What is Important in Cell Service?

Colin here. We’re evaluating cellular networks the wrong way, and it is resulting in cell companies gaming the system to the detriment of their customers. Consider this article: “Sprint is…

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Thoughts on Enterprise Connect 2015

Enterprise Connect is the Super Bowl of enterprise communications – but with just the commercials. I have a lot I want to share – and I will, but next week…

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Apple v Corning

Colin here. You may recall that Apple was supposed to switch to Sapphire glass with the iPhone 6. It was working with GT Advanced on this project, as we now…

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Latest Interview

Don Joos 2

ShoreTel 2.0: Transforming for a Hybrid Future

In this Q&A, CEO Don Joos shares his vision for remaking ShoreTel as a company that can play on the premises, in the cloud, or at a cross-section of the two.

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External Posts

Recent posts by Dave on other websites.