Research, analysis, and thought leadership for enterprise communications.

Telecom in Your Inbox

SMART Inflation

I remember my first three-way. It was a two line phone from Radio Shack with buttons for Line1, Line2, and Lines1-2. It was miraculous, able to connect two separate calls…

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I’m Dave, your personal Telecommunications Contemplator. Most industry professionals gravitate toward the role of Analyst, Consultant or Journalist; I blend all three via commentary, research, and perspective on current enterprise business communications. You’ll find interviews, podcasts, and independent research here.

Learn more about what TalkingPointz is and how it came to be, and dive right into the PinDropSoup blog, where it all got started.

Wake Me For Windows 11

The last Apple product I bought was a classic iPod. I don’t buy into iOS, but I certainly do respect Apple. Many believe this act of defiance makes me a…

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T-Mobile WiFi Calling on a Ship

Colin here. When you are aboard an industrial, commercial, or cruise ship it is very expensive to make calls. The rates range from $5 to $15 a minute. Internet is…

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Are People Useful?  

Are you a people person, or someone that actually gets things done? I was asked recently why the notion of collaboration is so important? It’s a good question, because knowledge…

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Au Revoir Alcatel-Lucent

I expect 2015 will be a tremendous year for Alcatel-Lucent Enterprise (ALUE). 2014 was a year of adjustment and caution, but expect all cylinders to fire under new ownership. ALUE…

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Is Verizon Wireless Falling Apart

Colin here. A number of users are reporting that when they make phone calls on Verizon they are more frequently getting error messages “The Verizon Wireless Number you dialed cannot…

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Why Are You Surprised AT&T and Verizon are Spies?

Colin here… Are you one of those people who is surprised that AT&T and Verizon spy on you and provide your calling details to the NSA and government, even without…

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AT&T First US Carrier in Hype

AT&T hosted its Developer Summit just before CES, so one might think that any news would get buried. No such luck – “AT&T First US Carrier to Support WebRTC” is…

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Dave Michels

About Dave

Dave is a self-proclaimed Tele-communications Contemplator. Most industry professionals gravitate toward the role of Analyst, Consultant or Journalist, but Dave blends all three as a professional Contemplator. Learn more →.

My 2014

2014 was a good year for the enterprise communications industry, certainly better than 2013. There were some big developments. It looks like WebRTC got unstuck and will resume its slow…

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Latest Podcast

UCStrategies Yes or No Game

In this Industry Buzz podcast, Dave Michels moderates the UCStrategies version of the “Yes or No?” game. Dave reads a unified communications-related statement and calls on UC Experts to offer opinions on whether the statement is accurate or not. Participating this week are Experts Michael Finneran, Marty Parker, Steve Leaden, Art Rosenberg, Kevin Kieller, Roberta Fox, and Martin Steinmann.

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UC Resolutions

Happy 2015! It’s a new year, not just another month. Good time to think about how this year will be different, and more importantly how we (you) will make it…

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Calculators are worthless if you don’t get the math – says Dad. Michael Cieply, reporting for the NYT: “The Interview” generated roughly $15 million in online sales and rentals during…

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Telecom Deserves to be Hated

The most unpopular company in America in 2014 is Time Warner Cable – actually cable companies, airlines, and cellular companies make consistent appearances on these various lists. Fantastic article in New Yorker:…

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Hackers and inept programmers should go to jail

Colin here. I’m all for putting hackers who break into computer systems and steal personal information in jail. But I also think it is time to start putting inept programmers…

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Carrier aggregation for the cellular monopoly

Colin here. There is an increasing trend that is likely to shape US cellular service behind the scenes. It is called “Carrier Aggregation”. It is the one final solution to…

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Innovation Showcase 15 to be on Collaboration

We are just about to launch the Innovation Showcase for Enterprise Connect 2015. I am very excited because this year big changes are planned – including big companies are now…

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FCC Clears the way for 5G Cellular Services

Colin here. The FCC has cleared the way for 5G Cellular Services using frequencies of 25 GHz and higher. (See: If you would like to see a decent slideshow…

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The new Mac Pad Air (Speculation)

Colin here. Predicting the future comes in two forms: 1) extrapolating the logical next step or 2) Unbounded wild speculation. I have found nobody is very good at unbounded speculation….

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All Hail the USB-C Connector

Colin here. The hideous USB connector is about to become brilliant! The USB connector we now use is a UI failure. A typical person can’t determine which side is up…

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AT&T Passport Exploits Customers

Colin here. International roaming by AT&T and Verizon are unethical rip-offs. Both of them charge about $20,000 per gigabyte while roaming. Yes, you will pay more than a new car…

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Mitel CMO Etherington Out

Unexpected – Martyn Etherington, CMO at Mitel is leaving the company this month. Martyn joined Mitel in August of 2012. His tenure there was less than three years, but a hell…

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Latest Interview


Decoding WebRTC with Erik Lagerway

When I have questions about codecs and IETF standards, I turn to Erik Lagerway. I caught him in the midst of packing for his trip to the upcoming IETF 88 meeting….

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External Posts

Recent posts by Dave on other websites.