Research, analysis, and thought leadership for enterprise communications.

Telecom in Your Inbox

V&riz@n’s net$w(k iz starti&g to s*uck

Colin here: Most of our folks have switched over to T-Mobile these days. They have free unlimited data worldwide* and that’s just compelling for a global operation like ours. Now…

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I’m Dave, your personal Telecommunications Contemplator. Most industry professionals gravitate toward the role of Analyst, Consultant or Journalist; I blend all three via commentary, research, and perspective on current enterprise business communications. You’ll find interviews, podcasts, and independent research here.

Learn more about what TalkingPointz is and how it came to be, and dive right into the PinDropSoup blog, where it all got started.

The Telegraph Beats Out the Telephone in the End

Colin here… Before the telephone was invented there was the telegraph. The telegraph was a lot like a text message or an email. You would write your message down and…

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It’s Coming: EC15

It’s that time of year again. Enterprise Connect is upon us. As usual the conference will be held the third week of March, in the Gaylord Palms hotel in Orlando Florida.  This…

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The Holy Grail of Cell Phones: Global

Colin here… An amazing thing happened recently, and very little fanfare was given to it: The global cell phone. It’s long been the bane of globe trotting road warriors to…

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Management Ethics in a Global Company

Colin here. Most employees can sidestep ethics questions because they have limited latitude to make decisions. A soldier cannot make any ethical decisions about those who he kills as that…

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Office365 and Comcast

My home/office gets Internet from Comcast. We tolerate each other, and do our best to avoid communications. In terms of broadband Internet there really isn’t a viable alternative. For the…

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What to UC in 2015

2015 is off to a bold start. Here’s a handy guide for some of the drama to watch for this year. ALUE ALU who? With regards to ALUE, most of…

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The Problem with Looking Back at People Looking Forward

Colin here. There has been an articles circulating around about how Arthur C. Clark really foresaw the future in 1976. A Huffington Post writer expressed it thusly: Yet, Clarke, with…

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Dave Michels

About Dave

Dave is a self-proclaimed Tele-communications Contemplator. Most industry professionals gravitate toward the role of Analyst, Consultant or Journalist, but Dave blends all three as a professional Contemplator. Learn more →.

Life with a $70 per extension PBX

Colin here… So we are deploying these PBX systems that are costing us $50 to $70 per extension including the multi-line feature phone and then PBX (see prior post). This…

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Latest Podcast

UCStrategies Gives Free Advice

In this Industry Buzz podcast, the UCStrategies Experts offer free advice to the following unified communications constituencies: CIO’s, vendors, contact centers, carriers and service providers, and start-ups. Dave Michels moderates the discussion, which includes Art Rosenberg, Phil Edholm, Don Van Doren, Marty Parker, Michael Finneran, Steve Leaden, Kevin Kieller, and Clark Richter.

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Radio Shack: Goodbye old friend

Colin here. I learned about electronics by buying parts at Radio Shack and building concoctions. I remember Radio Shack being the king of CB radios in the days of Smokey…

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Deciphering Avaya

I’ve been brushing up on my Avaya. Bottom line is there is more there than I thought. Avaya is a complex subject and it is hard to put it all…

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The Frugal Branch Office System

Colin here… We have numerous branch offices, and each of them has a lot of autonomy. While HQ provides some direction and support, the reality is that things vary a…

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SMART Inflation

I remember my first three-way. It was a two line phone from Radio Shack with buttons for Line1, Line2, and Lines1-2. It was miraculous, able to connect two separate calls…

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Wake Me For Windows 11

The last Apple product I bought was a classic iPod. I don’t buy into iOS, but I certainly do respect Apple. Many believe this act of defiance makes me a…

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T-Mobile WiFi Calling on a Ship

Colin here. When you are aboard an industrial, commercial, or cruise ship it is very expensive to make calls. The rates range from $5 to $15 a minute. Internet is…

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Are People Useful?  

Are you a people person, or someone that actually gets things done? I was asked recently why the notion of collaboration is so important? It’s a good question, because knowledge…

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Au Revoir Alcatel-Lucent

I expect 2015 will be a tremendous year for Alcatel-Lucent Enterprise (ALUE). 2014 was a year of adjustment and caution, but expect all cylinders to fire under new ownership. ALUE…

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Is Verizon Wireless Falling Apart

Colin here. A number of users are reporting that when they make phone calls on Verizon they are more frequently getting error messages “The Verizon Wireless Number you dialed cannot…

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Why Are You Surprised AT&T and Verizon are Spies?

Colin here… Are you one of those people who is surprised that AT&T and Verizon spy on you and provide your calling details to the NSA and government, even without…

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AT&T First US Carrier in Hype

AT&T hosted its Developer Summit just before CES, so one might think that any news would get buried. No such luck – “AT&T First US Carrier to Support WebRTC” is…

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Latest Interview


Decoding WebRTC with Erik Lagerway

When I have questions about codecs and IETF standards, I turn to Erik Lagerway. I caught him in the midst of packing for his trip to the upcoming IETF 88 meeting….

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External Posts

Recent posts by Dave on other websites.