Research, analysis, and thought leadership for enterprise communications.

Telecom in Your Inbox

Remembering the 1ESS


I’m wondering if there are any more #1 ESS switching systems in service. There were a dozen of them three years ago. I haven’t heard since. I really would like…

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Welcome to TalkingPointz

This site provides opinion and research on various Enterprise Communications topics. The site started by Dave Michels as the PinDropSoup blog, but today features multiple authors. Note that TalkingPointz has no ads or sponsors – just informed opinions about what’s new, great, and not so great in modern communications. In addition to regular posts, there’s interviews, podcasts, and independent research. There’s no editors, so you might also find a few typos and perhaps some political incorrectness.

I hope you enjoy the site. Leave a comment, tell a friend, and come back often. If that’s too much to ask, consider the site’s RSS subscription just sign up for the weekly email recap.


2Pager Freemium Research

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Did you know ‘freemium’ isn’t in the dictionary? One of those words that most of us know and use, but there’s some ambiguity about what it means, though not so much…

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TalkingPointz Research on Digium’s Switchvox


A new TalkingPointz Report! I had intended to write these more frequently, but got wrapped up in some full time projects. I do plan to get more of these posted…

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TalkingPointz Research Resumes


A funny thing happened to me on they way to my new forum. I used to post on Blogger ( Blogger was simple, and with no real effort toward SEO…

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TalkingPointz Uber TeleNewsfeed


One place to view all the news. On this blog, Twitter, and Facebook, TalkingPointz is regularly posting news feeds from across the VoIP, UC, telecom industry. This is a work…

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You can follow @TalkingPointz for the best UC headlines on Twitter (bot)

Word is Getting Out on TalkingPointz


It’s a new brand.   It’s a new concept. It takes time, but the word is getting out. TalkingPointz Research reports are independent UC research that can be purchased ad-hoc, without…

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TalkingPointz and Comedy


I love comedy. I’ve learned more about life and what’s important from Seinfeld than anything else. My pseudo nannies were Lucille Ball and Carol Burnett. When my grade school buddies…

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TalkingPointz Report:NEC Published


The first of several TalkingPointz reports on UC vendors is now available. NEC. Previously known as Nippon Electric Company, but NEC changed its name in 1983. I thought I knew NEC…

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Announcing TalkingPointz


Welcome to my new site: – the new home for PinDropSoup. It was four years ago this month that I started PinDropSoup as a telecom blog. A lot has…

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Latest Podcast

UCStrategies Reacts to Microsoft Purchase of LinkedIn

In this Industry Buzz podcast, Simon Dudley leads a conversation with UCStrategies Experts about the announcement that Microsoft will purchase LinkedIn for $26.2 billion. The podcast includes Michael Finneran, Evan Kirstel, Jon…

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Latest Interview

Vik Verma, CEO 8x8

8×8 CEO Has a Tiger by the Tail

[My interview with Vik first appeared on NoJitter on February 8, 2016] Vik Verma became CEO of UCaaS pioneer 8×8 in 2013, having been recruited into the company a year earlier…

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External Posts

Recent posts by Dave on other websites.