Research, analysis, and thought leadership for enterprise communications.

Telecom in Your Inbox

Remembering the 1ESS

I’m wondering if there are any more #1 ESS switching systems in service. There were a dozen of them three years ago. I haven’t heard since. I really would like…

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I’m Dave, your personal Telecommunications Contemplator. Most industry professionals gravitate toward the role of Analyst, Consultant or Journalist; I blend all three via commentary, research, and perspective on current enterprise business communications. You’ll find interviews, podcasts, and independent research here.

Learn more about what TalkingPointz is and how it came to be, and dive right into the PinDropSoup blog, where it all got started.

2Pager Freemium Research

Did you know ‘freemium’ isn’t in the dictionary? One of those words that most of us know and use, but there’s some ambiguity about what it means, though not so much…

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TalkingPointz Research on Digium’s Switchvox

A new TalkingPointz Report! I had intended to write these more frequently, but got wrapped up in some full time projects. I do plan to get more of these posted…

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TalkingPointz Research Resumes

A funny thing happened to me on they way to my new forum. I used to post on Blogger ( Blogger was simple, and with no real effort toward SEO…

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Explore PinDropSoup

TalkingPointz Uber TeleNewsfeed

One place to view all the news. On this blog, Twitter, and Facebook, TalkingPointz is regularly posting news feeds from across the VoIP, UC, telecom industry. This is a work…

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You can follow @TalkingPointz for the best UC headlines on Twitter (bot)

Word is Getting Out on TalkingPointz

It’s a new brand.   It’s a new concept. It takes time, but the word is getting out. TalkingPointz Research reports are independent UC research that can be purchased ad-hoc, without…

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TalkingPointz and Comedy

I love comedy. I’ve learned more about life and what’s important from Seinfeld than anything else. My pseudo nannies were Lucille Ball and Carol Burnett. When my grade school buddies…

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TalkingPointz Report:NEC Published

The first of several TalkingPointz reports on UC vendors is now available. NEC. Previously known as Nippon Electric Company, but NEC changed its name in 1983. I thought I knew NEC…

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Dave Michels

About Dave

Dave is a self-proclaimed Tele-communications Contemplator. Most industry professionals gravitate toward the role of Analyst, Consultant or Journalist, but Dave blends all three as a professional Contemplator. Learn more →.

Announcing TalkingPointz

Welcome to my new site: – the new home for PinDropSoup. It was four years ago this month that I started PinDropSoup as a telecom blog. A lot has…

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Latest Podcast

What is Doomed, End of Life, Kaput (or Should Be)?

In this Industry Buzz podcast, the UCStrategies Experts are posed the question, “What is Doomed, End of Life, Kaput (or Should Be)?” Topics could include technologies, vendors, practices, or “anything else.” Dave Michels moderates the discussion, and is joined by Art Rosenberg, Kevin Kieller, Don Van Doren, Michael Finneran, Blair Pleasant, Marty Parker, Steve Leaden, J.R. Simmons, Jon Arnold, and Simon Dudley.

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Latest Interview

Don Joos 2

ShoreTel 2.0: Transforming for a Hybrid Future

In this Q&A, CEO Don Joos shares his vision for remaking ShoreTel as a company that can play on the premises, in the cloud, or at a cross-section of the two.

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External Posts

Recent posts by Dave on other websites.