Unlikely coalition targets prison phone call rates
Decrying the "exorbitant rates" for telephone calls placed from most state prisons and correctional institutions, a broad coalition of civil-rights groups and conservative leaders called Fri […]
Avaya and IDG Debut the CIO Collaboration Network
Community Provides Information and Encourages Interaction on the Web and Social Networks FRAMINGHAM, Mass.–(BUSINESS WIRE)–To provide an online destination for content and discussion … […]
What’s in a Word, Small? – SIP and Serve Blog: David Byrd
Defining a small business is very difficult, but necessary. It is particularly important when discussing the needs of a small business versus those of a … […]
What’s wrong with the video conferencing industry
by Scott Wharton, CEO of Vidtel One of the things that’s been bugging me for a long time is the lack of aggressiveness among the … […]
CTI Group Announces Release of Proteus 7.1
INDIANAPOLIS, IN – May 18, 2012 – CTI Group (Holdings) Inc., a leading developer of telecommunications solutions for fixed, mobile and converged communications, today … […]
Cisco Contact Center and the Story of the Three Bears
By Sheila McGee-SmithHas Cisco come up with a solution that's just right? […]
Getting to the Core of Unified Communications (Part 3)
In the Post-PC Era, advocated by many Unified Communication vendors, it seems that most services will be provided from some distant cloud, using features on devices employees bring to work managed by […]
Reports: Hewlett-Packard to cut 30,000 jobs
More reports are surfacing that Hewlett-Packard Co. (NYSE: HPQ), which is in the midst of its latest restructuring, could cut as many as 30,000 jobs as it struggles to find equilibrium. Whitman The Wa […]
IT Priorities Affect UC
By Gary AudinWe surveyed enterprises on what's most important, plotted against what's most difficult. […]
Acme Packet rolls out a trio of new platform choices for session delivery network solutions
Acme Packet (Nasdaq: APKT) has rolled out a series of new solutions for its session delivery network portfolio aimed at providing a broad range of platforms to its customers. During its annual Interco […]
Cisco Customer Collaboration - Lather, Rinse, Repeat
As contact center customers look for solutions that are easy to deploy, manage, administer, and purchase – whether an on-premise or hosted solution – Cisco is refining some of its core products to mee […]
PARC’s Van Jacobson Inducted to “Internet Hall of Fame”
PARC Hosts First Emerging Networks Consortium PALO ALTO, CA–(Marketwire – May 17, 2012) – PARC, a Xerox company today announced PARC Research Fellow Van Jacobson… […]
TIA Invites Comments on New Mobile Phone Roaming Standards
Arlington, VA – The Telecommunications Industry Association (TIA), a standards developing organization that represents the manufacturers and suppliers of global communications networks, today invited […]
Mike Sheldon, President and CEO of Network Hardware Resale, Named Finalist in Ernst & Young Entrepreneur of the Year 2012 Program
Santa Barbara, Calif. – May 17, 2012 – Mike Sheldon, President and CEO of Network Hardware Resale – the leading provider of pre-owned and … […]