Research, analysis, and thought leadership for enterprise communications.

Telecom in Your Inbox

Is Verizon Wireless Falling Apart

Colin here. A number of users are reporting that when they make phone calls on Verizon they are more frequently getting error messages “The Verizon Wireless Number you dialed cannot…

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I’m Dave, your personal Telecommunications Contemplator. Most industry professionals gravitate toward the role of Analyst, Consultant or Journalist; I blend all three via commentary, research, and perspective on current enterprise business communications. You’ll find interviews, podcasts, and independent research here.

Learn more about what TalkingPointz is and how it came to be, and dive right into the PinDropSoup blog, where it all got started.

Why Are You Surprised AT&T and Verizon are Spies?

Colin here… Are you one of those people who is surprised that AT&T and Verizon spy on you and provide your calling details to the NSA and government, even without…

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AT&T First US Carrier in Hype

AT&T hosted its Developer Summit just before CES, so one might think that any news would get buried. No such luck – “AT&T First US Carrier to Support WebRTC” is…

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My 2014

2014 was a good year for the enterprise communications industry, certainly better than 2013. There were some big developments. It looks like WebRTC got unstuck and will resume its slow…

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UC Resolutions

Happy 2015! It’s a new year, not just another month. Good time to think about how this year will be different, and more importantly how we (you) will make it…

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Calculators are worthless if you don’t get the math – says Dad. Michael Cieply, reporting for the NYT: “The Interview” generated roughly $15 million in online sales and rentals during…

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Telecom Deserves to be Hated

The most unpopular company in America in 2014 is Time Warner Cable – actually cable companies, airlines, and cellular companies make consistent appearances on these various lists. Fantastic article in New Yorker:…

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Hackers and inept programmers should go to jail

Colin here. I’m all for putting hackers who break into computer systems and steal personal information in jail. But I also think it is time to start putting inept programmers…

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Carrier aggregation for the cellular monopoly

Colin here. There is an increasing trend that is likely to shape US cellular service behind the scenes. It is called “Carrier Aggregation”. It is the one final solution to…

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Latest Podcast

UCStrategies Gives Free Advice

In this Industry Buzz podcast, the UCStrategies Experts offer free advice to the following unified communications constituencies: CIO’s, vendors, contact centers, carriers and service providers, and start-ups. Dave Michels moderates the discussion, which includes Art Rosenberg, Phil Edholm, Don Van Doren, Marty Parker, Michael Finneran, Steve Leaden, Kevin Kieller, and Clark Richter.

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Innovation Showcase 15 to be on Collaboration

We are just about to launch the Innovation Showcase for Enterprise Connect 2015. I am very excited because this year big changes are planned – including big companies are now…

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FCC Clears the way for 5G Cellular Services

Colin here. The FCC has cleared the way for 5G Cellular Services using frequencies of 25 GHz and higher. (See: If you would like to see a decent slideshow…

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The new Mac Pad Air (Speculation)

Colin here. Predicting the future comes in two forms: 1) extrapolating the logical next step or 2) Unbounded wild speculation. I have found nobody is very good at unbounded speculation….

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All Hail the USB-C Connector

Colin here. The hideous USB connector is about to become brilliant! The USB connector we now use is a UI failure. A typical person can’t determine which side is up…

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AT&T Passport Exploits Customers

Colin here. International roaming by AT&T and Verizon are unethical rip-offs. Both of them charge about $20,000 per gigabyte while roaming. Yes, you will pay more than a new car…

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Mitel CMO Etherington Out

Unexpected – Martyn Etherington, CMO at Mitel is leaving the company this month. Martyn joined Mitel in August of 2012. His tenure there was less than three years, but a hell…

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Speaking up about Mute

Two observations about mute. A lot of people don’t know when to use it and almost as many don’t know when to turn it off. As a home-based worker, most of…

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Selecting a Wireless Carrier

Colin here. A lot has changed with the pricing plans of the wireless carriers recently. It’s almost hard to keep up with them. So I will help. Let’s say you…

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Gift Idea: Head PHONES

Remember when it was only DJs that wore headphones? (what’s a DJ?) Of course I totally get it – I wear headphones everyday myself. I wear a headset at my…

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Who the heck is Crown Castle?

Colin here. T-Mobile has sold off all of their towers to Crown Castle for $2.4 Billion. AT&T Sold their towers to Crown Castle for $5 Billion. Now, Verizon wants to…

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Not The Ansible You Are Looking For

In case you’ve been in a coma, Unify launched Circuit last month. Circuit is the manifestation of Ansible, announced by Siemens Enterprise Communications in the summer of 2013. Confused? Let…

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Latest Interview


Decoding WebRTC with Erik Lagerway

When I have questions about codecs and IETF standards, I turn to Erik Lagerway. I caught him in the midst of packing for his trip to the upcoming IETF 88 meeting….

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External Posts

Recent posts by Dave on other websites.