Research, analysis, and thought leadership for enterprise communications.

Telecom in Your Inbox

Who the heck is Crown Castle?

Colin here. T-Mobile has sold off all of their towers to Crown Castle for $2.4 Billion. AT&T Sold their towers to Crown Castle for $5 Billion. Now, Verizon wants to…

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Not The Ansible You Are Looking For

In case you’ve been in a coma, Unify launched Circuit last month. Circuit is the manifestation of Ansible, announced by Siemens Enterprise Communications in the summer of 2013. Confused? Let…

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Is the FBI Putting the Cart Before the Horse?

Colin here. The FBI has verbally attacked Apple because Apple’s products are relatively secure. The director has even stated that Apple is allowing users to “place themselves beyond the law.”…

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Explore PinDropSoup

T-Mobile’s WiFi Calling…Pennies from Heaven

The T-Mobile WiFi calling feature came to iPhone users with the iPhone 6. It’s actually a well-refined feature that has been on the T-Mobile network for years, and this seasoned…

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Verizon is Messed Up

Colin Here. Verizon is a seriously deranged and inept bureaucracy in my opinion. Well, really, so is AT&T, but historically Verizon has had a markedly better network and better customer…

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Google Inbox for Gmail

Lots of companies are on a mission to find a new way to work – including Google and thus the new email interface called Inbox (for Gmail). Email in general…

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Dave Michels

About Dave

Dave is a self-proclaimed Tele-communications Contemplator. Most industry professionals gravitate toward the role of Analyst, Consultant or Journalist, but Dave blends all three as a professional Contemplator. Learn more →.


Colin here. One of the more unfortunate cell phone compatibility issues were going to have to live with for the next decade is TD-LTE. It is the “TD” part that…

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Verizon VoLTE: Terrible, Horrible, Awful

Verizon’s voice quality on their CDMA is the worst of all major carriers in the US. This 20 year old waveform compression technique has long been obsolete and gives voice…

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Defective by Design – Verizon Customer Service

Colin here. So, you find that you have been over-billed and you can’t work it out with the Customer Service representative. There is clearly an error, but your choice is…

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Out of Office Responders

I have stated many times that out of office responders are nonsensical, at least in name. Not long ago – a decade or so – being out of the office…

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Peter Drucker on UC

If you are not familiar with Peter Drucker, he was an Austrian-born American management consultant, educator, and author, whose writings contributed to the philosophical and practical foundations of modern business….

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3rd World Phone Service in the US

Colin here. I really think that America may have cell service that ranks it as a Third World country. Let’s compare it to a real live Third World country such…

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Starting A Video Call On-Time

I do prefer video conferencing over audio-only meetings, and I find myself increasingly annoyed with audio-only forums. The audio-only call remains popular, but the excuses are getting weaker, like bad…

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Rat Nests and Progress

Colin Here. One of the first things that people notice when they come to Thailand is the wiring running down the street. It’s a rats nest. Literally. It’s simply amazing…

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Split-Up or Shut-Up

In a recent interview, investor superstar Marc Andreessen told Bloomberg’s Emily Chang at the Salesforce Dreamforce Conference on Wednesday.  that if a technology company is more than 20 years old, then “they’ll…

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