Research, analysis, and thought leadership for enterprise communications.

Telecom in Your Inbox

451 Doodle Went to Town


This week the Yankee Group Research was acquired by 451 group. It’s another indication of how the analyst business is changing. Yankee’s history involves several owners. The firm was founded…

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Welcome to TalkingPointz

This site provides opinion and research on various Enterprise Communications topics. The site started by Dave Michels as the PinDropSoup blog, but today features multiple authors. Note that TalkingPointz has no ads or sponsors – just informed opinions about what’s new, great, and not so great in modern communications. In addition to regular posts, there’s interviews, podcasts, and independent research. There’s no editors, so you might also find a few typos and perhaps some political incorrectness.

I hope you enjoy the site. Leave a comment, tell a friend, and come back often. If that’s too much to ask, consider the site’s RSS subscription just sign up for the weekly email recap.


How To Host an Analyst Conference


This post is written to the analyst relations folks at UC vendors. The opinions below are officially mine, but several opinions went into the making of this post. Most vendors…

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Announcing TalkingPointz


Welcome to my new site: – the new home for PinDropSoup. It was four years ago this month that I started PinDropSoup as a telecom blog. A lot has…

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Latest Interview

Don Brown ININ

Interacting with Interactive’s Don Brown

[This interview first appeared on NoJitter on July 16, 2015] Dr. Don Brown, CEO of Interactive Intelligence, is a serial entrepreneur with a history of success. His first software company…

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External Posts

Recent posts by Dave on other websites.