Research, analysis, and thought leadership for enterprise communications.

Telecom in Your Inbox

The OS for the Enterprise

Back in the days when I had the Director of IT title, the OS discussion was relatively limited. Windows. But it isn’t so simple any more. The server side has…

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I’m Dave, your personal Telecommunications Contemplator. Most industry professionals gravitate toward the role of Analyst, Consultant or Journalist; I blend all three via commentary, research, and perspective on current enterprise business communications. You’ll find interviews, podcasts, and independent research here.

Learn more about what TalkingPointz is and how it came to be, and dive right into the PinDropSoup blog, where it all got started.

Why is Google So Stupid

Fifteen years ago, the state of the art of full-text searching was word proximity based searching. You hand the search engine a few words and the documents with those words…

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EC15 Keynotes Google

This last post of this four part series of keynote presentations at Enterprise Connect 2015 is about Google. The keynotes, in order of delivery (and posting), were: Rowan Trollope of…

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Lync, Skype, and IM

I can’t recall when I started using Skype – probably around 2007. It’s incredibly useful – at least it was. I’ve begun removing contacts from Skype because their presence indication…

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Google and Cloud Security

There is this impression that premises-based solutions are more secure than cloud-based solutions. While this certainly CAN be true, it is a far cry from being true. The vast majority of organizations…

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A Few Thoughts on Hangouts

I’ve said before that Google isn’t that serious about enterprise communications. My main proof point was the bungling of the Google Voice opportunity. I’ve been using Google Apps from nearly…

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Reflecting on Chromebox for Meetings

Google recently announced Chromebox for Meetings (Hangouts for rooms). Vidyo concurrently announced Hangouts to Other (H2O). Here’s a collection of my thoughts in random order. Related content: Room with a View. I…

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Forbes is Right – So What

Forbes published a tirade on Microsoft on Jan 2 titled Microsoft is Fast Turning Into a Sideshow. Roger Kay makes some compelling points that Microsoft is not as influential as…

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Dave Michels

About Dave

Dave is a self-proclaimed Tele-communications Contemplator. Most industry professionals gravitate toward the role of Analyst, Consultant or Journalist, but Dave blends all three as a professional Contemplator. Learn more →.

Johnny Cab

What seemed far fetched just a few years ago is on the fast track toward reality. I’m speaking about Johnny Cab. In the movie Total Recall, Douglas Quaid (Arnold Schwarzenegger) jumps…

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Latest Podcast

UCStrategies Reviews Gartner Magic Quadrant for Unified Communications

In this Industry Buzz podcast, Marty Parker moderates a discussion about the Gartner Magic Quadrant for Unified Communications (2015). UCStrategies Experts participating include Art Rosenberg, Dr. Joseph Williams, Kevin Kieller, Phil Edholm, Michael Finneran, Jon Arnold, Dave Michels, Steve Leaden, Roberta Fox, and J.R. Simmons.

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Microsoft and Me

Regarding desktops, tablets, and smartphones – I am considering going pure Microsoft. That will mean two new mobile devices, and then switching to IE and Office 365. I will lose…

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The Googrilla Grows

I recently published the Googrilla in the Midst which posits that the influence and impact of Google Apps is largely underappreciated and untapped by the UC community. We are reasonably…

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The Cloud Dissipation Problem

Google has decided to kill Reader. This is not the first time a product I use and value has been discontinued. I continue to use lots of products that were…

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Siri, You Don’t Say

Google slated Siri. Apple’s Siri and I have never gotten along. I don’t need a personal assistant with a sense of humor. I need a computer assistant that gives me…

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UC Alliance Anyone?

The Tech Sector had a rough month in May. Kevin Kelleher of CNN Money asks (but doesn’t answer) the question Why Are Blue Chip Tech Stocks So Blue? Exhibit A, of…

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Google Apps in the Enterprise? Not!

I’m a big fan of Google Apps. I regularly collaborate with others on various projects, and find Google Docs a powerful tool. Most of my documents include multiple editors. I…

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How I Fixed Reader

I read a lot of news – ok, I skim a lot of news – and the stuff that I find interesting should be shared. Google Reader had a great…

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Gartner 2012 Predictions

Forbes published an article called The Road Ahead: Gartner’s Outlook for 2012 And Beyond. It offers the reader, in summary/bullet form Gartner’s predictions for the IT sector.  Some of the…

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Industry Update

The iPhone and iPad have broken more records than the iPod did CDs. Microsoft buying Skype was a game changer, but the new game remains a mystery. Here is the…

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Dust Off that Analog Phone

I find it frustrating that Google Inc. keeps the service on such a tight leash. Despite this negligence, an ecosystem is forming around the service. Today’s GV topic is the…

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Microsoft Should Buy Skype

Update: About 20 hours after this post, The WSJ reported a Microsoft Skype Deal was very likely. The Wall Street Journal reported earlier tonight that Microsoft–in what would be its…

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Latest Interview

Don Brown ININ

Interacting with Interactive’s Don Brown

[This interview first appeared on NoJitter on July 16, 2015] Dr. Don Brown, CEO of Interactive Intelligence, is a serial entrepreneur with a history of success. His first software company…

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External Posts

Recent posts by Dave on other websites.