Research, analysis, and thought leadership for enterprise communications.
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Voice in the Clouds
The voice in the cloud is not the creator of the universe, but rather some 800 service providers after your wallet. And they are getting it. Hosted voice and UCaaS…
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The New SP
In my last post, The Emerging Cloud Order, I covered the new ecosystem emerging around hosted communications. In terms of quantity, it is the service provider that is really taking…
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The End of Legacy
The first time I heard “Legacy Systems” was in the early 90s when working at Coors. It was in reference to the mainframe and dumb terminals around the campus. I…
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Free Industry Downloads
This, that and some other type of call to action.
Hosted UC – The Third Stage
Business communications should be strategic to an organization’s competitiveness, but too often it is just a cost of doing business. That’s the opening line of a new white paper I just…
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NEC Advantage Brought Clouds to Florida
NEC Advantage is NEC’s annual conference for telecom consultants and dealers. I did a broad summary of the event on NoJitter, but wanted to add a few more points. NEC…
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@DaveMichels
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@DaveMichels: Morgan Freeman Has a Hilarious Excuse for Dozing During Interview http://t.co/ZWdyYhiM3x - 1 day ago
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@DaveMichels: A Modest Proposal To Stop The iPhone Crime Wave http://t.co/NDRHPTnxC8 - 1 day ago
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@DaveMichels: BYOD is for amateurs. Try bring-your-own-laboratory http://t.co/ZKAUjf3kJP - 1 day ago
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@DaveMichels: I made it to Denver. But my maple syrup is still in Chicago. - 2 days ago
Clarity on Cloudy Voice
Hosted voice is one area of VoIP that’s booming. It isn’t just for SMB any more – enterprises are showing more interest. Nor is it a hobby or experiment for…
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Capitalizing on the Cloud
It is easy to look at technology from a technical perspective. Unfortunately, technology decisions are rarely based on technology alone. There are three perspectives that commonly determine how an organization…
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Google’s Gag on Voice
Google’s enigmatic voice service known as Google Voice once again surfaces to headlines. It’s becoming a silly ritual, Google unveils something trivial like number portability and the blogs light up…
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About Dave
Dave is a self-proclaimed Tele-communications Contemplator. Most industry professionals gravitate toward the role of Analyst, Consultant or Journalist, but Dave blends all three as a professional Contemplator. Learn more →.
Hosted Voice
Hosted Voice is a fascinating space and it is just getting started. Hosted voice, enabled by VoIP, started around 2005. The most well known pioneer was Vonage – but that…
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Hosted Voice 2.0
Boy are my arms tired. It has been a busy Spring – starting off with VoiceCon, then Google Atmosphere, Ecomm, and earlier this week UC Summit (next show is GlueCon)….
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Point-CounterPoint: Hosted Voice vs. CPE
This post is part of a Point-CounterPoint open debate with fellow telecom bloggerMichael Graves. In this new series, we both take extreme positions on a given topic. In combination these…
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Megatrends in Voice
Instead of customary year-end future predictions, I thought I would write about voice megatrends I am seeing in telecom as 2009 comes to a close. I think it is important…
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Cloud Computing as Defined by NIST
As a resident of Boulder, CO – I am a big fan of NIST. The National Institute for Standards and Technology does lots of important things. NIST is a non-regulatory…
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Cloud Series 5:Hosted Voice – Just say no
Welcome to Part 5 of my cloud series. So far, most of the posts have been about cloud computing trends in general. This one dives (and jumps back out) into…
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A Day at VoiceCon – SFO
Made a day trip to San Francisco for a few tasks including VoiceCon. Not used to the big city crowds. Fortunately VoiceCon offered a break from city life with wide…
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