Research, analysis, and thought leadership for enterprise communications.
PinDropSoup
Contemplating Telecommunications Clearly
RSS FeedTelecom in Your Inbox
iPaperweight on ATT
Colin here. I ponder what lesson AT&T vs Verizon brings to marketing and business. Colin here. I constantly run into complaining friends, and there’s plenty of things to complain about….
Read the article →
RIM:Back From the Brink?
I am a sucker for the underdog. I love the battle, the strategy, the market dynamics. The ‘We’re Not Number One, So We Try Harder’ mentality. I think that’s why…
Read the article →
My Experiences with LTE Service
Colin here. I travel a lot in my job. And the device that I use most is my iPad. I’m constantly on it…and it travels with me for lunch, dinner, and…
Read the article →
Free Industry Downloads
This, that and some other type of call to action.
Who Profits from Mobile Phone Theft?
My second iPhone was stolen in under a year. It makes me mad that Apple makes a profit of over $100 Million a year by encouraging stolen iPhones. Mind you,…
Read the article →
Asian Cell Plans 101
I get asked all the time by Americans who want to travel to Asia how to get a local cell phone. I also see Americans here in Asia who complain…
Read the article →
@DaveMichels
-
@DaveMichels: I made it to Denver. But my maple syrup is still in Chicago. - 2 hours ago
-
@DaveMichels: My flight out of Ottawa is "En retard" gonna be a long journey home. - 9 hours ago
-
@DaveMichels: Agentless Contact Center Solutions: What comes to mind with the term “customer self-service?” If you are... http://t.co/Pqyp05NgZv - 11 hours ago
-
@DaveMichels: News Flash! Tablets Are Not Smartphones http://t.co/dvdRYjXBF6 - 12 hours ago
Get Me A Cell Phone Stat
Portlandia has some very clever bits, this emergency cell phone purchase is too close to home. It’s a free service once you pay for it. It’s a one time charge…
Read the article →
Do You Suffer from Nomophobia ?
File this under Things People Research When They Have Too Much Time. The following research was sent to me by securenvoy.com, I thought I would share it. First identified in 2008,…
Read the article →
Siri Makes a Great Demo, but…
When Apple first came out with Siri, they cautiously branded it a “Beta” product, and for good reason. But now Siri has been out for four months and it should…
Read the article →
About Dave
Dave is a self-proclaimed Tele-communications Contemplator. Most industry professionals gravitate toward the role of Analyst, Consultant or Journalist, but Dave blends all three as a professional Contemplator. Learn more →.
Can You Hear Me Now?
For two years I struggled with AT&T on my iPhone. So bad was the service that my voice mail message stated: “Thanks for calling. If this is the first time…
Read the article →
Family Plans are Best – For Shareholders
Remember when carriers charged for what you used? Both Verizon and AT&T are expected to announce shared data plans shortly. Heralded as a boon for consumers, careful thought reveals it…
Read the article →
10 Reasons Why RIM Won’t Die
It has been fun to kick RIM. Text book example of why incumbents get disrupted/ RIM owned/invented email on a mobile phone. They invented the smartphone. We used to call…
Read the article →
Recap on Carrier IQ
Excellent summary and lots of links of what we know and what occurred regarding CarrierIQgate posted on TechDirt. The story so far: security researcher Trevor Eckhart exposed some very disturbing…
Read the article →
SIRIously This Sucks
Guest Post by Colin Berkshire: I’d like to have a word with the folks behind Siri, it’s a big iPhone disappointment. Apple is the master of crafting expectations and then…
Read the article →
QR Shopping
A fairly clever use of QR codes backed by financial results. QR codes are ugly, and IMO very limited, but they have a lot of potential to change the way…
Read the article →
Cell Phone Radiation – Blah Blah Blah
The big story this week is the same as the big story for the past few decades – that cell phones may not be good for us. Specifically, cell phone…
Read the article →
“Open” Android’s Closed Box Office
Interesting situation developed this week. Android Central reported that Google’s Android App for movie rentals won’t work on rooted phones. This decision by Google, “due to requirements related to copyright…
Read the article →
The Sprint and Google Voice Debacle
In a surprising move last March, Sprint Mobile and Google Voice announced a partnership which resulted with mutual endorsement of each other’s services. The surprise came from the fact that…
Read the article →
Microsoft’s RIMshot
News today from Blackberry World is Microsoft partners with RIM? “We’re going to invest uniquely into the BlackBerry platform,” Ballmer said. “Bing will become the default search provider in the…
Read the article →
A Tale of Two Phones
There is a common tiresome discussion about iPhone vs. Android. This is not that. This is a discussion of Android vs. Android. My household has now purchased a total of…
Read the article →
My Keychain
A lot of things are changing these days – books, newspapers, retail, communications, etc. But this one snuck up on me. Take a look at my keychain: Look ma, no…
Read the article →