Research, analysis, and thought leadership for enterprise communications.

Telecom in Your Inbox

Common Sense Calling

Colin here. T-Mobile announced that iPad customers will get 200 MB of free data every month…no strings attached. Apple’s iOS  features audio-only Facetime. And, of course, VoIP services are generally available for…

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I’m Dave, your personal Telecommunications Contemplator. Most industry professionals gravitate toward the role of Analyst, Consultant or Journalist; I blend all three via commentary, research, and perspective on current enterprise business communications. You’ll find interviews, podcasts, and independent research here.

Learn more about what TalkingPointz is and how it came to be, and dive right into the PinDropSoup blog, where it all got started.

Hold My Calls: Southwest Gate-to-Gate Connectivity

Southwest Airlines recently sent me notification that it is the only airline to offer gate-to-gate connectivity on the majority of its fleet.  The service is coupled with its entertainment system with…

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Microsoft and Me

Regarding desktops, tablets, and smartphones – I am considering going pure Microsoft. That will mean two new mobile devices, and then switching to IE and Office 365. I will lose…

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iPaperweight on ATT

Colin here. I ponder what lesson AT&T vs Verizon brings to marketing and business. Colin here. I constantly run into complaining friends, and there’s plenty of things to complain about….

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RIM:Back From the Brink?

I am a sucker for the underdog. I love the battle, the strategy, the market dynamics. The ‘We’re Not Number One, So We Try Harder’ mentality. I think that’s why…

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My Experiences with LTE Service

Colin here. I travel a lot in my job. And the device that I use most is my iPad. I’m constantly on it…and it travels with me for lunch, dinner, and…

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Who Profits from Mobile Phone Theft?

My second iPhone was stolen in under a year. It makes me mad that Apple makes a profit of over $100 Million a year by encouraging stolen iPhones. Mind you,…

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Asian Cell Plans 101

I get asked all the time by Americans who want to travel to Asia how to get a local cell phone. I also see Americans here in Asia who complain…

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Dave Michels

About Dave

Dave is a self-proclaimed Tele-communications Contemplator. Most industry professionals gravitate toward the role of Analyst, Consultant or Journalist, but Dave blends all three as a professional Contemplator. Learn more →.

Get Me A Cell Phone Stat

Portlandia has some very clever bits, this emergency cell phone purchase is too close to home. It’s a free service once you pay for it. It’s a one time charge…

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Latest Podcast

UCStrategies Reviews Gartner Magic Quadrant for Unified Communications

In this Industry Buzz podcast, Marty Parker moderates a discussion about the Gartner Magic Quadrant for Unified Communications (2015). UCStrategies Experts participating include Art Rosenberg, Dr. Joseph Williams, Kevin Kieller, Phil Edholm, Michael Finneran, Jon Arnold, Dave Michels, Steve Leaden, Roberta Fox, and J.R. Simmons.

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Do You Suffer from Nomophobia ?

File this under Things People Research When They Have Too Much Time. The following research was sent to me by, I thought I would share it. First identified in 2008,…

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Siri Makes a Great Demo, but…

When Apple first came out with Siri, they cautiously branded it a “Beta” product, and for good reason. But now Siri has been out for four months and it should…

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Can You Hear Me Now?

For two years I struggled with AT&T on my iPhone. So bad was the service that my voice mail message stated: “Thanks for calling. If this is the first time…

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Family Plans are Best – For Shareholders

Remember when carriers charged for what you used? Both Verizon and AT&T are expected to announce shared data plans shortly. Heralded as a boon for consumers, careful thought reveals it…

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10 Reasons Why RIM Won’t Die

It has been fun to kick RIM. Text book example of why incumbents get disrupted/ RIM owned/invented email on a mobile phone. They invented the smartphone. We used to call…

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Recap on Carrier IQ

Excellent summary and lots of links of what we know and what occurred regarding CarrierIQgate posted on TechDirt. The story so far: security researcher Trevor Eckhart exposed some very disturbing…

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SIRIously This Sucks

Guest Post by Colin Berkshire: I’d like to have a word with the folks behind Siri, it’s a big iPhone disappointment. Apple is the master of crafting expectations and then…

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QR Shopping

A fairly clever use of QR codes backed by financial results. QR codes are ugly, and IMO very limited, but they have a lot of potential to change the way…

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Cell Phone Radiation – Blah Blah Blah

The big story this week is the same as the big story for the past few decades – that cell phones may not be good for us. Specifically, cell phone…

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“Open” Android’s Closed Box Office

Interesting situation developed this week. Android Central reported that Google’s Android App for movie rentals won’t work on rooted phones. This decision by Google, “due to requirements related to copyright…

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The Sprint and Google Voice Debacle

In a surprising move last March, Sprint Mobile and Google Voice announced a partnership which resulted with mutual endorsement of each other’s services. The surprise came from the fact that…

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Latest Interview

Don Brown ININ

Interacting with Interactive’s Don Brown

[This interview first appeared on NoJitter on July 16, 2015] Dr. Don Brown, CEO of Interactive Intelligence, is a serial entrepreneur with a history of success. His first software company…

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External Posts

Recent posts by Dave on other websites.