Research, analysis, and thought leadership for enterprise communications.

Telecom in Your Inbox

The End User’s Voice

I recently reviewed two current end user surveys. When corporations publish research studies it is usually to confirm their products, services, and strategies are aligned with customer feedback. No exception…

Read the article →

I’m Dave, your personal Telecommunications Contemplator. Most industry professionals gravitate toward the role of Analyst, Consultant or Journalist; I blend all three via commentary, research, and perspective on current enterprise business communications. You’ll find interviews, podcasts, and independent research here.

Learn more about what TalkingPointz is and how it came to be, and dive right into the PinDropSoup blog, where it all got started.

My Experiences with LTE Service

Colin here. I travel a lot in my job. And the device that I use most is my iPad. I’m constantly on it…and it travels with me for lunch, dinner, and…

Read the article →

A Brief History of AT&T – Part 3

Today’s AT&T isn’t much like the AT&T from pre-divestature. It doesn’t own Western Electric, it doesn’t have Bell Laboratories, and it isn’t even the same corporation. Today’s AT&T is a renamed Bell South, one…

Read the article →

Who Profits from Mobile Phone Theft?

My second iPhone was stolen in under a year. It makes me mad that Apple makes a profit of over $100 Million a year by encouraging stolen iPhones. Mind you,…

Read the article →

Explore PinDropSoup

A Brief History of AT&T – Part 2

AT&T today exists through the strangest of history. What is known today as AT&T is really the corporate entity of Bell South, one of the operating companies that spun off from AT&T….

Read the article →


You can follow @TalkingPointz for the best UC headlines on Twitter (bot)

A Brief History of AT&T – Part 1

Thirty years ago I worked for the Bell System. It was a company that I was proud of. We created the best telecommunications network in the world. Our official mission statement was…

Read the article →

Asian Cell Plans 101

I get asked all the time by Americans who want to travel to Asia how to get a local cell phone. I also see Americans here in Asia who complain…

Read the article →

Apple: Close to Perfect

I love my iPhone. And, I love my iPad2. I love my iMac, and I travel with an Airport Express. You might think I was a fanboy. The honest truth…

Read the article →

Dave Michels

About Dave

Dave is a self-proclaimed Tele-communications Contemplator. Most industry professionals gravitate toward the role of Analyst, Consultant or Journalist, but Dave blends all three as a professional Contemplator. Learn more →.

Get Me A Cell Phone Stat

Portlandia has some very clever bits, this emergency cell phone purchase is too close to home. It’s a free service once you pay for it. It’s a one time charge…

Read the article →

Latest Podcast

UCStrategies Reviews Gartner Magic Quadrant for Unified Communications

In this Industry Buzz podcast, Marty Parker moderates a discussion about the Gartner Magic Quadrant for Unified Communications (2015). UCStrategies Experts participating include Art Rosenberg, Dr. Joseph Williams, Kevin Kieller, Phil Edholm, Michael Finneran, Jon Arnold, Dave Michels, Steve Leaden, Roberta Fox, and J.R. Simmons.

Listen to the podcast →

All Podcasts →

Siri Makes a Great Demo, but…

When Apple first came out with Siri, they cautiously branded it a “Beta” product, and for good reason. But now Siri has been out for four months and it should…

Read the article →

Megatrends 2012

It is good to reflect on the past year and I’ve been enjoying many of the pieces published in this annual ritual. It truly is impressive how much happens in…

Read the article →

Recap on Carrier IQ

Excellent summary and lots of links of what we know and what occurred regarding CarrierIQgate posted on TechDirt. The story so far: security researcher Trevor Eckhart exposed some very disturbing…

Read the article →

Avaya Trends

Avaya recently posted what they see as trends in 2012.  It is a three page document with 12 trends – tightly written – crisp points. It’s intended to be a…

Read the article →

Privacy and Loyalty Clubs

This post is a part 2 of sorts to It’s [None of] Your Business posted on NoJitter. That was a tricky post because there is so much going on, and…

Read the article →

Cord-cutting UC

Network World is confusing cord cutting with going mobile. We observed in our newsletter a week ago that the integration of business apps on mobile devices was very important to business, but…

Read the article →

SIRIously This Sucks

Guest Post by Colin Berkshire: I’d like to have a word with the folks behind Siri, it’s a big iPhone disappointment. Apple is the master of crafting expectations and then…

Read the article →

Switchvox 5.0 Arrives

I’ve always been a sucker for Switchvox, I first discovered it around 2005, and in 2007 Digium acquired it. Switchvox uses open source Asterisk as its engine, but doesn’t modify…

Read the article →

“Open” Android’s Closed Box Office

Interesting situation developed this week. Android Central reported that Google’s Android App for movie rentals won’t work on rooted phones. This decision by Google, “due to requirements related to copyright…

Read the article →

The Location Aware PBX

I want my cell phone to control my PBX phone. I have a client today, but it’s rather dumb. I want it to passively make smart decisions based on factors…

Read the article →

ShoreTel Blows $11.4 Million

Today’s news includes ShoreTel’s acquisition of Agito Networks. For those of you that have never heard of Agito, join the club. The company was a pioneer in the concept of…

Read the article →

Latest Interview

Don Brown ININ

Interacting with Interactive’s Don Brown

[This interview first appeared on NoJitter on July 16, 2015] Dr. Don Brown, CEO of Interactive Intelligence, is a serial entrepreneur with a history of success. His first software company…

Read the Interview →

All Interviews →

External Posts

Recent posts by Dave on other websites.