Research, analysis, and thought leadership for enterprise communications.

Telecom in Your Inbox

SMS: Short Message SPAMs


Hormel Foods introduced SPAM in 1937. You have to respect a brand that’s been around that long. That doesn’t mean you have to buy or eat it. Certainly, Twinkies were…

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Welcome to TalkingPointz

This site provides opinion and research on various Enterprise Communications topics. The site started by Dave Michels as the PinDropSoup blog, but today features multiple authors. Note that TalkingPointz has no ads or sponsors – just informed opinions about what’s new, great, and not so great in modern communications. In addition to regular posts, there’s interviews, podcasts, and independent research. There’s no editors, so you might also find a few typos and perhaps some political incorrectness.

I hope you enjoy the site. Leave a comment, tell a friend, and come back often. If that’s too much to ask, consider the site’s RSS subscription just sign up for the weekly email recap.


Parlez-vous L33t?


You are most likely familiar with numbers being used to implicate letters, phrases or even symbols. In SMS (txting) shortcuts, for instance, 2 can also be used for “to”, 4 can…

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Google Voice After 1 Week


I’ve been using Google Voice for about a week now. There are some things I really like coupled with a few frustrations. It is a very powerful service that I…

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Latest Interview

Don Brown ININ

Interacting with Interactive’s Don Brown

[This interview first appeared on NoJitter on July 16, 2015] Dr. Don Brown, CEO of Interactive Intelligence, is a serial entrepreneur with a history of success. His first software company…

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External Posts

Recent posts by Dave on other websites.