Research, analysis, and thought leadership for enterprise communications.

Telecom in Your Inbox

Telecommuting Died 15 Years Ago


About a decade and a half ago I worked with a number of large clients who were implementing telecommuting solutions in their companies. On those projects I watched the demise…

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Welcome to TalkingPointz

This site provides opinion and research on various Enterprise Communications topics. The site started by Dave Michels as the PinDropSoup blog, but today features multiple authors. Note that TalkingPointz has no ads or sponsors – just informed opinions about what’s new, great, and not so great in modern communications. In addition to regular posts, there’s interviews, podcasts, and independent research. There’s no editors, so you might also find a few typos and perhaps some political incorrectness.

I hope you enjoy the site. Leave a comment, tell a friend, and come back often. If that’s too much to ask, consider the site’s RSS subscription just sign up for the weekly email recap.


Danger Will Robinson


The new next big thing is Telepresence robots. At least that’s what some people think. I think not. With any luck, telepresence robots are currently experiencing their peak in popularity….

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Apple’s Spaceship Building


Today, everyone learned about Apple’s new planned headquarters, a giant spaceship style building designed to accommodate 12,000-13,000 employees in four stories. An impressive undertaking by any measure, and as Jobs…

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1998 Called: Wants My Life Back


This past December, I avoided year end predictions. I think it’s a valuable exercise, but honestly a year is too small of a time frame. I am sticking with my…

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The Value of VoIP


Forbes Magazine ran an article with the same title. It is so odd reading about telecom in mainstream press. Every reference to something technical is immediately followed with a definition….

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How to Telework – Key Ingredients


I love teleworking. I find it productive and enjoyable. Most people I talk to agree, but in some cases it is a miserable failure. There are a few social/emotional issues…

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Latest Interview

Don Brown ININ

Interacting with Interactive’s Don Brown

[This interview first appeared on NoJitter on July 16, 2015] Dr. Don Brown, CEO of Interactive Intelligence, is a serial entrepreneur with a history of success. His first software company…

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External Posts

Recent posts by Dave on other websites.