Research, analysis, and thought leadership for enterprise communications.
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The Googrilla Grows
I recently published the Googrilla in the Midst which posits that the influence and impact of Google Apps is largely underappreciated and untapped by the UC community. We are reasonably…
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Community Management Reflections
After completing an eight month community management role with IDG, I have some revised thoughts on the role. Despite the popularity of the term, many people do not understand what…
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Which One is the Customer Again?
It has been a blur of conferences and ideas, and I haven’t been able to do a proper post. But don’t interpret lack of posts as lack of deep profound…
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Free Industry Downloads
This, that and some other type of call to action.
UCSummit 2012
This week is the UC Summit in La Jolla, CA. This conference is all about the UC Channel, how it’s changing and what to benefit from the changes. What’s interesting…
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The DeskPhone – Friend or Foe?
Should the desktop phone be viewed as a visitor or long term resident? Earlier this week, I posted Discussing Cloud Trends at UCStrategies. It includes a prediction by Televerse CTO…
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@DaveMichels
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@DaveMichels: Will Opus replace 722 as the HD std for IP Telephony? - 13 mins ago
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@DaveMichels: Why don't turret endpoints use binaural headsets instead of 2 handsets? #eworld13 - 18 mins ago
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@DaveMichels: @TriciaLCooper I think @melanieturek was joking, it wasn't that compelling. :) - 32 mins ago
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@DaveMichels: OpenScape Enterprise Express - new SMB (50-500) premises solution, simple. Seeking new dealers. #eworld13 - 33 mins ago
Megatrends 2012
It is good to reflect on the past year and I’ve been enjoying many of the pieces published in this annual ritual. It truly is impressive how much happens in…
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Conference Update
Telecom and UC, VoiP, telephony, or whatever term you choose to describe the convergence, concentration, and diversification of real time communications is indeed in a state of transition, transformation, disruption or whatever…
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MS Skype
“MS Skype” Does that sound weird to anyone else? The MS Skype thing is big for a lot of reasons. One obvious BIG reason is the valuation – $8.5 BILLION…
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About Dave
Dave is a self-proclaimed Tele-communications Contemplator. Most industry professionals gravitate toward the role of Analyst, Consultant or Journalist, but Dave blends all three as a professional Contemplator. Learn more →.
InterOp
May is a crazy month for conferences, and it is hard to keep up with the posts. The Interop conference is a shadow of its heyday years, but still a…
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UCStrategies Podcasts
I cross-link most of my posts on other sites here, but have not been particularly reliable with my podcasts on UCStrategies.com. Almost weekly I participate in a UCStrategies.com podcast. The…
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Lync 2010 and the SBA
One of the more interesting trends in enterprise telephony is the notion of centralization. This just wasn’t possible a few years ago. With VoIP came two powerful ideas: teleworker phones…
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UC Summit Podcasts
At the recent UC Summit, I recorded 5 podcasts. At Enterprise Connect, I brought with me my kid’s MP3 recorder he uses with music. I used as an aid to…
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UC Summit
Next conference is UCSummit, hosted by UCStrategies. UC Summit takes place in La Jolla (San Diego, CA) March 27-30. The attendees are generally either consultants or dealers/resellers – and the…
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I’d Like to Exchange a Word with You
The Bell System network was an American marvel of technology, its “universal service” mantra aspired for a phone in every home; regardless of social class. It connected every home and…
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Collaboration Sphere
In There’s A Change Afoot, I wrote the unified communications conversation is changing from voice centric to collaboration centric. Usually I post things as a form a cheap therapy –…
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Hosted Voice
Hosted Voice is a fascinating space and it is just getting started. Hosted voice, enabled by VoIP, started around 2005. The most well known pioneer was Vonage – but that…
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Shift Happens
2010 comes to a close. Finally. I am ready for a new year. I posted two recent articles featuring the word “Shift”. But they are largely unrelated. At NoJitter: I…
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Digium’s Big Gambit
I know from two consecutive Astricon’s that it is a very unique and informative conference, but unfortunately I missed it this year. I did follow the information flow as best…
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This Week
A round-up of my posts from this week. The Other Voice Channels The majority of voice systems are procured through indirect channels. The old term was “Interconnect,” the provider interconnected…
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Telephony and the Cloud: Virtual Numbers
There is a lot of confusion with the term “The Cloud”. We know the cloud is in, we know the cloud saves money, and we know the cloud adds new…
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